Privacy Policy

GDPR

The General Data Protection Regulation (GDPR) is a law on data protection and privacy for all individuals. It becomes enforceable on 25 May 2018.

GDPR will have an impact on how Designworks as an organisation handles, stores and uses personal data.

This privacy policy sets out how The Green Rooms (Kendal) Ltd. uses and protects any information that you give Designworks (Cumbria) Ltd. when you use this website.

The Green Rooms (Kendal) Ltd. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Green Rooms (Kendal) Ltd. may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 13/06/2018.

How you can access, update or delete your data

You have a right to access your personal data. If you wish to update your information please contact us at info@greenroomskendal.co.uk. If you want us to delete your personal data and that data is necessary for the products or services you have purchased, the request will be processed only to the extent it is no longer necessary for any services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

How you can secure, store and retain your data

We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate.

The Green Rooms has legal obligations to retain certain types of customer information for certain time periods e.g. for tax and or accounting purposes, we may need to keep contact details on file for longer periods if they appear on an invoice for example.

In order to safeguard your information, we will:

Ensure personal data is processed lawfully, fairly and in a transparent manner.
Data will only be collected for a “specified, explicit and legitimate purpose”.
Data collected will be relevant, adequate and limited to efficient communication with clients.
Personal data will be accurate and kept up to date.
Personal data no longer required will be deleted.
Personal data will be held securely.
If you have any questions about the security or retention of your personal data, you can contact us at info@greenroomskendal.co.uk

Linking to third-party websites

We may publish a link on our website to a third-party website, perhaps to provide you with access to important information or another resource. We are not responsible, or liable, for the management, content or security of those third-party sites. We would actively encourage visitors to review any such site’s privacy policy before disclosing any personal information.

Google Analytics

We use Google Analytics to help us understand how our website is being used so that we can improve how it functions. Google Analytics generates statistical information about how websites are found and used by using cookies.

Google may store this anonymous data on its servers in multiple locations across the world. You can find their privacy policy and more detail about the information they collect on their website here

Data security

We use an SSL certificate on our website to help ensure that any information sent to us through it, is more secure than it otherwise would be.

If you look in the address bar of your browser, when visiting our site, you will see the letters https and possibly a green padlock depending on your web browser. This means that the information you send to us is delivered through an encrypted channel.

Finding out more about your rights under GDPR

You can find out more about your rights according to GDPR by visiting the Information Commissioner’s website (UK).

Thank you Claire. A very relaxing, happy time with excellent end results. Nothing seemed too much trouble. Susan

Kelly is very professional, makes you feel relaxed and always maintains a high standard of service. I will definitely be returning. Kathy

I had a back, neck and shoulder massage with Beth and I think it was possibly the best massage I have ever had! Margaret

Lovely massage Bethany is excellent I have no complaints. Thank you Kathryn

Just what I needed. Excellent massage relieving tension. First time at Green Rooms but will return. Alvene

Romy was absolutely wonderful, listened to my needs and followed them through with a very intense massage to sort out my shoulder! Thank you Romy! See you in a couple of weeks for my nails x Natalie

Katie did an amazing job on my nails. I wanted sparkle for my hols and that’s what she gave me, and as always it’s a pleasure to be in a lovely friendly atmosphere. Sue

5 star from start to finish. Claire took her time over my nails and you can really tell as they look beautiful. We also had a lovely chat whilst they were being done. All in all a fantastic relaxing 90 minutes. Debra

An amazing massage - the best I have ever had! Totally relaxing and de-stressing! From the moment I arrived and was greeted by the friendly lady (sister of the owner) to the lovely therapist Francesca - I felt very special and pampered - thank you. Lesley-Ann

Our team visited The Green Rooms yesterday as part of our stay at Castle Green Hotel over the weekend. We booked various treatments including pedicures, facial and massages. We would like to convey our gratitude to Francesca, Zoe and Chloe, who were all extremely friendly, professional and very accommodating. Our team felt fully pampered and relaxed after your team's excellent services. We look forward to visiting again some time, thanks again for a wonderful pampering session! Saadia

Romy was so professional from the second I got there until the moment I left. I felt so relaxed and the massage was the best Iv ever had highly recommend and thanks so much the communication from me loosing my voucher to booking an appointment has been exceptional. I can’t wait to go back for more. Thanks Romy! Zoe